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Customer Service

At MHOT, we pride ourselves on responsive, professional customer service. Whether you have a product question, need order assistance, or require technical support — we are here to help.

📧 Email Support

Send us an email and we will respond within 24 hours on business days.

support@mhot.store

💬 WhatsApp

Chat with our sales team directly on WhatsApp during business hours.

+86 123 4567 890

🚚 Order Tracking

Track your order status and estimated delivery time. Contact us for tracking numbers.

🔧 Technical Support

Need help installing or operating your MHOT equipment? Our technical team can assist.

Business hours: Monday — Friday, 09:00 — 18:00 (GMT+8)

Factory Direct

Wholesale pricing direct from MHOT factory

OEM/ODM Available

Custom branding and packaging for your business

Bulk Discount

Volume pricing from 10 to 10,000 units

24/7 Support

Dedicated sales support via WhatsApp & email